Giggle

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Privacy/policy

Privacy Policy for Giggle App
Effective Date: [16th January 2025]
Last Updated: [16th January 2025]

Zhong Yue Pte Ltd (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Giggle App, including the use of sensitive device features.

By using the Giggle App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register or interact with the app, we may collect:

  • Full Name
  • NRIC/Identification Number
  • Gender
  • Date of Birth
  • Nationality
  • Email Address
  • Phone Number
  • Bank Account/PayNow Details (for payment processing)

1.2 Device Permissions

We may request access to specific device features for the following purposes:

  • Camera: For uploading profile pictures, documents (e.g., NRIC, student ID), and verifying check-in or check-out with FaceID.
  • Microphone: If used in future updates for voice-based features or communication.
  • Location Data: To match you with nearby jobs, track your status during work (e.g., “On the Way” or “Nearby”), and improve service accuracy.

1.3 Employment and Profile Data

  • Skills, certifications, and work preferences.
  • Work experience and education details.

1.4 Usage Data

We may collect data about your interactions with the app, such as:

  • Job searches, applications, and bookings.
  • App usage patterns and features accessed.

2. How We Use Your Information

We use your data for the following purposes:

  • To match you with relevant job opportunities based on your profile and location.
  • To communicate with you regarding bookings, updates, and notifications.
  • To process payments for completed jobs.
  • To improve app functionality and user experience.
  • To ensure security, verify user identity (e.g., using FaceID), and prevent fraud.

3. How We Use Device Permissions

  • Camera: To allow users to upload profile pictures, identity documents, and verify attendance at job locations.
  • Microphone: Reserved for potential future voice features (not currently active).
  • Location Data:
    • Real-Time Tracking: For job-related geofencing features, such as updating employers when staff are “Nearby.”
    • Improved Suggestions: To recommend jobs near your current location.

4. How We Share Your Information

We may share your information in the following cases:

  • With Employers: Your profile data (excluding sensitive information like bank details) is shared with employers for job matching purposes.
  • With Service Providers: We work with third-party services (e.g., payment gateways, analytics platforms) to improve the app experience.
  • Legal Compliance: We may disclose data if required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information during transmission.
  • Role-based access control to restrict unauthorized access.
  • Regular security audits and updates.

However, no system is completely secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccuracies in your personal data.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Withdraw consent for specific data usage.

To exercise your rights, contact us at [Insert Contact Email].

7. Data Retention

We retain your data as long as necessary to provide services or comply with legal requirements.
When no longer needed, we securely delete your data.

8. Location Tracking and Notifications

Location Tracking:

  • Your location is used only when relevant to job matching or attendance verification.
  • You can disable location tracking via your device settings, but this may limit certain app functionalities.

Push Notifications:

  • Notifications are sent to inform you of job updates, bookings, cancellations, payment status, and other important information.
  • You can manage notification preferences in your app settings.

9. Third-Party Services

The app may include links to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before engaging with these services.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [Insert Contact Email]
  • Address: Zhong Yue Pte Ltd, [Insert Company Address]

12. Governing Law

This Privacy Policy is governed by the laws of Singapore and complies with relevant privacy regulations, including PDPA (Personal Data Protection Act).